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Your partner in creative, energetic & credible comms

Factotum Communications is your industry partner for all things communication, engagement, marketing and training for government, infrastructure and business.  We make the chaotic calm and the creative clean.
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Why Factotum Communications

60

Years of combined
industry experience

ing
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Over 150 successful campaigns delivered

1 (3)

7000+

Sparkles used in our branding

Serviced 47+
clients nationwide

ABOUT US

Strategic. Responsive. Creative. Experienced.

At Factotum, we understand successful initiatives require a multi-dimensional approach. That’s why we leverage a leadership team with more than 60 years combined experience across government, construction, water, transport, energy and renewables. We bring to you a bespoke offering of reliability, creativity, energy and innovative results across a range of disciplines.
About Factotum

OUR PARTNERS

Who we work with

Western Sydney Business Connection

Our Services

How we help you

Community &
stakeholder engagement 

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Communications,
media & public affairs 

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Marketing 

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Facilitation
& training 

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the people

Our team

Kate Kernaghan founded Factotum Communications after almost two decades in the NSW public sector where she experienced firsthand the typical pain points working with larger corporate consultants – including escalating costs, inconsistent quality, and high staff turnover.   And so Factotum was born, a bespoke communications consultancy with a small but exceptional collective of experienced professionals. She committed herself to offering clients a one stop shop that’s nimble, affordable, and creative in delivering elevated solutions.
Meet the Team

On-time delivery record

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Projects successfully completed

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Customer satisfaction rate

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TESTIMONIALS

What do the people say

Delivered quality, collaborative comms & engagement
“The team at Factotum have provided us with a range of communication and engagement services. They are quick to pick up on key issues, and deliver quality communication and engagement collaboratively.”
Forestry Corporation NSW 
Minimised our risks & met all our milestones
“The team at Factotum provided the flexibility we needed to manage a complex major project with lots of challenges. Their approach was collaborative and focused on delivering quality engagement that helped to minimise risk while ensuring key construction milestones were always met.” 
Systems Connect 
Always one-step ahead of community rumbles
"Factotum are the best! Our contractors and stakeholders love them, and they seem to have a crystal ball when it comes to staying one step ahead of community rumbles." 
Ahmed Hammouri
Director, ABH
The safest hands for a lengthy, complex project engagement
“Factotum were innovative, bringing digital solutions to communicate our complex technical concepts to communities across a geographically dispersed project footprint.  Engaging Factotum has assisted our team in managing a project with many and varied moving pieces. It’s reassuring to know our community, stakeholder and media matters are in safe hands.” 
Dale Cox
Project Manager, VMFRP
Exceeded expectations & blew us away!
“We had the pleasure of working with Factotum to bring our new brand identity to life. They exceeded our expectations and met our brief perfectly. The project management and client service provided were second-to-none, it truly felt like we were part of the same team and no ask was too great. Would highly recommend them for all design and marketing needs.”
Zoe Walsh
Director of Marketing, Communications & Engagement, Sequana
Highly recommended for marketing elevation
"Factotum transformed our marketing approach. With their deep understanding of our brand, they overhauled our website and marketing strategy, enabled us to focus on what we do best. They refined our service offerings and boosted our visibility. They are a pleasure to work with, and we highly recommend them for anyone looking to elevate their marketing!” 
Alex Nadeau
General Manager, TeleResult 
They perfectly captured our new brand identity
"Factotum modernised and reformed our logo and brand. They invested time in understanding our business, industry, and goals, and delivered a fresh, unified identity that perfectly captures who we are and connects us with our target audience. Their creativity and quick turnaround were exceptional, and we’re excited to work with them again in the future." 
CDRU 
Pivotal to the grown & success of our business
“Factotum are leaders in marketing and communications. They knew what questions to ask to understand us, our industry and goals. They delivered a vibrant, fresh and modern approach to our business providing tailored and useful tools. Their creativity and energy in infectious. We see the Factotum team as pivotal to the growth and success of our business moving forward.”
Daniel Arnold
Director, Context Project Management

PROJECTS WE'VE DONE

Peep our portfolio

View Portfolio

Systems Connect

Systems Connect is an unincorporated joint venture between CIMIC Group companies CPB Contractors and UGL Engineering. The joint venture has been contracted to design and construct the line-wide work to convert the excavated tunnel into a working railway for Sydney Metro City & Southwest.

Goulburn-Murray Water

Goulburn-Murray Water is Australia’s largest rural water corporation. They manage, store and deliver water through approximately 10,000 km of delivery and drainage infrastructure to more than 25,000 active customers in northern Victoria across a region of 68,000 square kilometres.

TeleResult

TeleResult offers a range of mobile solutions to government and large enterprise clients. Factotum worked with TeleResult on a comprehensive end-to-end marketing plan, covering everything from content creation to the development of a new website.

Lower Murray Water

Lower Murray Water provide water services to the north-west of Victoria along the Murray River – from Kerang to the South Australian border. This includes both treated and raw water for a regional economy that generates $2.788 billion in GDP annually.

Murray-Darling Basin Authority

The Murray-Darling Basin Authority’s focus is foster a resilient Murray–Darling Basin where rivers function through the extremes of our changing climate, and whose communities are ready for the future. They drive the successful implementation of the Basin Plan, and operate the River Murray system on behalf of Basin governments. 

Sequana

Sequana is a leading client-side advisory firm for large-scale desalination projects and complex water and environmental projects. Sequana has worked with public and private sector companies on major infrastructure projects both internationally and Australia-wide.

OUR CLIENTS

Who we help

Government

Our consultants bring extensive experience from within and alongside government agencies and corporations like Transport for NSW, Water NSW, and Sydney Water.

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Water

Benefit from our extensive water industry expertise, with unique insights into metropolitan and regional issues from stormwater to irrigation and the ever-contentious basin plan.

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Energy & renewables

Our experienced consultants bring cross-sector expertise to this dynamic industry. We navigate the complexities of change and social licence nuance.

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Transport

We’re the ideal consultancy to help you connect communities with complex transport solutions. Whether you need strategic advice or grassroots support, we offer innovative solutions for every project phase. 

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Infrastructure

With extensive experience in on-the-ground engagement, conflict management, and crisis communications, we ensure early and ongoing engagement for successful project development. 

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B2B & B2G Marketing

Looking to connect with business or government to showcase your product or service effectively? We’ll help you put your best foot forward and reach that target audience..

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BLOGS

Latest news & insights

More stories

The golden rule of engagement: be engaging

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01/07/2025

Complaint about your complaints process? Here’s what to do!

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21/05/2025

Ever found yourself mid-project, grappling with a complaints and enquiries process that’s just not cutting it? Whether you’ve inherited the system or designed it yourself, …

Industry connections – It does not end, when you push send!

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29/04/2025

Messages don’t die the moment they’re delivered—at least, they shouldn’t. In our rapidly evolving society where meaning is shaped as much by the audience as …

22

Minutes average response time

6

Industry sectors where we excel

Ready to make an impact? Let’s chat.

Ready to take your communications to the next level? Let’s collaborate and create strategies that make a lasting impact. Reach out today, and let’s start making a difference together!
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Get in touch today!

Call us on

0435 864 204

Email us at

hello@factotumteam.com.au

Factotum Communications acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
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