Get in touch

Mastering complex water projects nationwide

Our team’s experience in engaging and communicating for the water industry is so vast it’s difficult to know where to start. We have a unique understanding of metropolitan and regional water issues spanning stormwater, drinking water, wastewater environmental watering and irrigation.

We have long history working with government and industry partners to deliver large-scale water projects at any stage of their development, from scoping to delivery.

Our services

Community &
stakeholder engagement 

Read more

Communications,
media & public affairs 

Read more

Marketing 

Read more

Facilitation
& training 

Read more

Our water portfolio at a glance

Sequana

Sequana is a leading client-side advisory firm for large-scale desalination projects and complex water and environmental projects. Sequana has worked with public and private sector companies on major infrastructure projects both internationally and Australia-wide.

Goulburn-Murray Water

Goulburn-Murray Water is Australia’s largest rural water corporation. They manage, store and deliver water through approximately 10,000 km of delivery and drainage infrastructure to more than 25,000 active customers in northern Victoria across a region of 68,000 square kilometres.

WaterNSW

With 40 dams across the State, WaterNSW supplies two-thirds of the water used by regional towns, irrigators, Sydney Water Corporation and local water utilities. They own and operate the largest surface and groundwater monitoring network in the southern hemisphere.

Mallee Catchment Management Authority

Mallee CMA’s primary responsibility is to ensure that natural resources in the region are managed in an integrated and ecologically sustainable way. The Mallee CMA region covers 3.9 million hectares – about one fifth of Victoria.

Lower Murray Water

Lower Murray Water provide water services to the north-west of Victoria along the Murray River – from Kerang to the South Australian border. This includes both treated and raw water for a regional economy that generates $2.788 billion in GDP annually.

Murray-Darling Basin Authority

The Murray-Darling Basin Authority’s focus is foster a resilient Murray–Darling Basin where rivers function through the extremes of our changing climate, and whose communities are ready for the future. They drive the successful implementation of the Basin Plan, and operate the River Murray system on behalf of Basin governments. 

WaterNSW

Communications & engagement services for:

  • Warragamba Dam Raising
  • 2025 Pricing Submission

Transport for NSW

Communications & engagement services including:

  • Engagement strategy & implementation plan
  • Digital portal
  • Media management
  • Collaborating with contractors
  • Complaints management and escalation

Forestry Corporation NSW

Communications & engagement services for:

  • Workshop facilitation
  • Review of enquires and complaints management
  • Policy review and updates
  • Report writing

Goulburn-Murray Water

Communications & engagement services for:

  • Connections Project
  • Mitiamo Pipeline & Water Efficiency Project
  • Sunday Creek Reconfiguration Project & Broken Reconfiguration feasibility study
  • Mallee

Mallee Catchment Management Authority

Communications & engagement services for:

  • Aboriginal Waterway Assessments
  • The Living Murray Program Achievements
  • Reconciliation Action Plan 2023

Lower Murray Water

Communications & engagement services for:

  • Victorian Murray Floodplain Restoration Project (VMFRP)
  • Sunraysia Water Efficiency Project (SWEP)
See full portfolio

Our infrastructure sector clients

Why Factotum?

Proven, trusted

We are a trusted partner in the water sector, having successfully managed some of Australia's most contentious and complex projects. Our understanding of social and political licence aspects ensures we navigate highly scrutinised projects with assurance and expertise.

Deeply specialised  

We bring with us strong industry connections and a deep understanding of how to make an impact with communications and engagement. We can support you through every phase, from feasibility and business case development, through planning approvals to project delivery.

Exceptional talent, down-to-earth approach

Our team is comprised of passionate, exceptional individuals who love what they do. We bring equal measures of wisdom and speed, and no matter the request - big or small - you’ll find working with our team effortless - and fun! 

Latest news & insights

Inclusion in Action: Lessons from the CBRE D&I networking Night

⋅
24/09/2024

The Factotum team stepped out this week at the stunning Museum of Contemporary Art, overlooking the Sydney Opera House at sunset, to attend the annual …

Complaint about your complaints process? Here’s what to do!

⋅
21/05/2025

Ever found yourself mid-project, grappling with a complaints and enquiries process that’s just not cutting it? Whether you’ve inherited the system or designed it yourself, …

Industry connections – It does not end, when you push send!

⋅
29/04/2025

Messages don’t die the moment they’re delivered—at least, they shouldn’t. In our rapidly evolving society where meaning is shaped as much by the audience as …

22

Minutes average response time

6

Industry sectors where we excel

Ready to make an impact? Let’s chat.

Ready to take your communications to the next level? Let’s collaborate and create strategies that make a lasting impact. Reach out today, and let’s start making a difference together!
Get in Touch
TOOLS & GUIDES
TOOLS & GUIDES

eGuide: Marketing
Health Check