Navigating complexity, delivering results

You need a team who understands the complexities involved in community and stakeholder engagement. Our passionate and experienced IAP2 certified team has successfully managed some of Australia’s most contentious and complex projects – from conception to delivery.
With strong industry connections and specialised knowledge in the Australian government, water, energy, renewables and transport sectors, we’re your partner in achieving impactful outcomes.

Our services

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Strategy frameworks, design and delivery

Ensure seamless, effective project outcomes and avoid stumbling into strategic pitfalls with our comprehensive service, which integrates industry expertise, innovative solutions, and practical execution.
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Consultation for planning and delivery

Get the input and feedback you need to inform project planning and delivery through our meaningful engagement with your stakeholders.
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Conflict, enquiry and complaint management

Need a team to manage your conflicts, enquiries, and complaints with a friendly yet structured and efficient approach? We pride ourselves on clear process design, smooth resolutions and well-informed stakeholders.
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Digital engagement and portal building

Leverage our expertise in digital engagement to enhance your reach with expertly crafted surveys, compelling graphic design, custom websites and portals, effective social media management, and engaging e-newsletters.
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Reporting

Stay informed and get cut-through with communicating project progress at every stage with our articulate and engaging stakeholder reporting approach.
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Grass roots engagement

We engage local communities through inclusive, transparent communication and hands-on involvement.

Who we help

Construction and engineering firms

Are you a construction and engineering firm looking for a partner to complete your project team? We’re here to help every step of the way. From helping you write the winning tender, through to Project Hot Start, engagement strategy and design, to strategy execution and project completion comms – and everything in between.

Government agencies and corporations

Whether you need support on a one-off community or team engagement session, parental leave cover or ongoing project support – you’ll be glad you partnered with Factotum. We’re experts at embedding seamlessly into your team, offering strategic advice & hands-on delivery to achieve your goals.

Environmental planning & assessment consultancies

We offer tailored support for environmental assessments, planning approvals, and project management. From short-term assistance to ongoing collaboration, we integrate seamlessly into your team to provide expert guidance and practical solutions that meet regulatory standards and drive your environmental initiatives.

Our clients

Why Factotum?

We do ‘complex’

Our team has worked on some of the biggest, most contentious and complex projects in Australia across all phases of project from feasibility through to delivery.  We anticipate and strategise to de-risk project programs.

Deeply experienced

We have strong industry connections and a deeply specialised knowledge of the Australian government, water, energy, renewables & transport industries.

Exceptional talent, down-to-earth approach

Our team is comprised of passionate, exceptional individuals who love what they do. No request is too big or small, and you (and your stakeholders) will find working with our team effortless and engaging! 

Our community & stakeholder engagement portfolio

Latest news & insights

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Water isn’t just something that flows from a tap. For many, it’s deeply tied to identity, control, and survival. When a water project threatens to …

Did you know that Holden started as a saddlery?

Last week I attended the Hunter New Energy Symposium, and the big takeaway for me was that Holden started as a saddlery. I didn’t know …

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Minutes average response time

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Industry sectors where we excel

Ready to make an impact? Let’s chat.

Ready to take your communications to the next level? Let’s collaborate and create strategies that make a lasting impact. Reach out today, and let’s start making a difference together!